Question 1

Can I book both resorts for one trip?

Accepted Answer

Yes. Our team can plan a stay at both resorts and arrange transfers between them.

Question 2

How far in advance should I book my stay?

Accepted Answer

Contact our team as early as you can, and they’ll be happy to check availability at both resorts for your preferred dates.

Question 3

What payment methods does the resort accept?

Accepted Answer

Guests can pay with Visa or Mastercard at Makara Resorts for a simple, convenient stay.

Question 4

Is a deposit required to confirm a reservation?

Accepted Answer

Yes, a 25% deposit is required to confirm your reservation. Our team will guide you through the payment process when you book.

Question 5

What types of accommodation are available across Makara Resorts?

Accepted Answer

Dolphin Beach Resort offers tented accommodation, while Bar Reef Resort has Beach and Garden Cabanas, as well as Garden Villas.

Question 6

Do the two resorts offer different facilities and amenities?

Accepted Answer

Each resort has its own accommodation and setting. Our team can share the current facilities list to help you choose the stay that suits you.

Question 7

Are there accommodation options suitable for families travelling together?

Accepted Answer

Yes. Dolphin Beach Resort offers Family Tents, while Bar Reef Resort has two-bedroom Garden Villas.

Question 8

What time of year is best for relaxing outside my accommodation?

Accepted Answer

November to April is a lovely time to enjoy the sunshine outdoors, with calmer seas and favourable weather in Kalpitiya.

Question 9

Does Makara Resorts cater to special dietary requirements?

Accepted Answer

Yes. The culinary team can accommodate vegetarian, vegan, and other dietary preferences upon request.

Question 10

Can I enjoy a meal outdoors by the beach?

Accepted Answer

Yes, beachside dining is available on request. Let our team know, and they’ll be happy to help arrange a meal by the coast.

Question 11

Is room service available at both properties?

Accepted Answer

Yes, room service is available, so you can enjoy a meal in the comfort of your accommodation.

Question 12

Can the restaurant prepare an early breakfast before an excursion?

Accepted Answer

Yes, packed meals are available for excursions. Let the team know in advance, and they’ll be happy to prepare one for you.

Question 13

What might I see on a lagoon and mangrove boat safari?

Accepted Answer

Cruise past villages, sand dunes, salt pans and shrimp farms, while keeping an eye out for birds along the way.

Question 14

Can I arrange a birdwatching trip during my stay?

Accepted Answer

Yes, you can arrange a boat trip through Kalpitiya’s lagoon and mangroves, with opportunities to look out for local and migratory birds.

Question 15

What wildlife can I look out for on a Wilpattu safari?

Accepted Answer

As you explore the park, look out for leopards, elephants, sloth bears and a variety of birds.

Question 16

Is kitesurfing suitable for beginners?

Accepted Answer

Kitesurfing is an extreme sport. Approach it with caution with our guides helping you every step of the way.

Question 17

Where are the Makara Resorts located?

Accepted Answer

Our two properties sit next to each other on Sri Lanka’s Kalpitiya Peninsula, on the northwest coast between the Indian Ocean and Puttalam Lagoon.

Question 18

Can I request an early check-in or late check-out?

Accepted Answer

Yes, you’re welcome to request an early check-in or late check-out, subject to availability.

Question 19

Can I leave my luggage at the resort if I arrive before check-in?

Accepted Answer

Yes, the team can store your luggage if you arrive before check-in, so you can enjoy the resort and the surrounding area while you wait.

Question 20

Can the resort arrange airport transfers?

Accepted Answer

Yes, our team can arrange airport transfers, making your journey to Kalpitiya comfortable from the moment you arrive.

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